I'm beginning to think there is something or someone up there that does not want me to have a laptop.
We went to Southall to pick it up last night. Got to West Ealing for the 6:13 train, waited until about 6:30 until going to talk to the guy selling tickets. "Oh, it got stuck behind a broken down train and has had to go back to Paddington. We'll see what happens." Yeah, thanks for leaving us all standing on the platform without a clue. Anyway. We crossed over to the other platform and got a train to Ealing Broadway, so that we could hop on the Oxford train. Managed to squeeze on a train and 10 minutes later we were in Southall. Hopped on a bus, and then got stuck in the most hideous traffic, so we got off and walked the rest of the way - down a deserted road, over the M4, into a part of London I never knew existed. It only took 20 minutes and we found the depot and collected our goodies. Hurrah! Luckily there were no delays on the way home and we were through the front door within 30 minutes of leaving the depot. The whole trip took 2 and a half hours.
I charge the laptop, go through the set up process, and smile smugly to myself as I browse the internet. 'Oh!' I thought. 'I'd better get protected!'. So I downloaded free AVG and Zone Alarm. Installed both, then rebooted as prompted. Go to connect to the internet. NOTHING. The arsing thing just WON'T CONNECT, not through an ethernet cable or the wireless. WHY?? I uninstalled them but still no joy. I think I might cry.
I have scoured the internet for solutions and will try a couple of things tonight when I get home; failing that I will call the 24/7 tech support that Ebuyer offer for free for your first week. Failing that I guess I will have to try the recovery discs...?
*sigh*